Service & Support

We'll Be There
When You
Need Us.

At Kansas-Oklahoma Machine Tools, our dedicated service staff — along with exceptional vendor support — will ensure your equipment is up and running as soon as possible. Factory-trained, fully equipped, and committed to your uptime.

8 Full-time field
service engineers
100+ Years combined
team experience
24/7 Emergency dispatch
across 3 states
Same
Day
Common parts
availability
Our commitment

You never have
to go it alone.

KOMT's support personnel have all been factory trained to ensure that you never feel alone when a machine isn't performing as advertised.

Our support services are constantly being upgraded with people and tools to keep you at peak productivity. When you make commitments to your customers, KOMT is committed to helping you keep your promises. Our support personnel are trained to understand just how important your customers are to your business — and to ours.

Whether your machine is under warranty or years past it, KOMT provides the same prompt, professional response. Providing service over your machine's entire life cycle isn't just industry standard — it's the KOMT standard.

"When you make commitments to your customers, KOMT is committed to helping you keep your promises."
— KOMT Service Commitment
01

Warranty & Post-Warranty Service

Prompt response during warranty is industry standard. Service over your machine's entire life cycle is the KOMT standard — we don't disappear after the sale.

02

Turn-Key & Programming Support

From a quick programming question to an entire turn-key manufacturing process — our applications engineers are ready to support your needs at any level.

03

8 Full-Time Service Engineers

Over 100 years of combined experience on our service team. Each engineer carries spare parts on board to diagnose and resolve issues as fast as possible.

Full capabilities

Built to keep
your floor running.

01

Preventive
Maintenance

Scheduled PM programs — spindle, way, ball-screw, and coolant audits that catch wear before it costs a shift.

02

Emergency
Field Repair

24/7 dispatch across all service hubs. Techs arrive with diagnostics and common parts on board for first-visit resolution.

03

OEM Parts
& Supply

Genuine spares stocked locally. Bearings, drives, encoders, tool changers — same-day availability on common items.

04

Retrofit
& Rebuild

New CNC controls, axis upgrades, spindle regrinding, and full mechanical rebuilds that modernize machines you already trust.

05

Operator
Training

On-site and in-classroom training — setup, programming, probing, and high-mix workflow to maximize every shift.